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Labour Market Development and Client Services Branch

The Labour Market Development and Client Services Branch has a temporary branch structure with two focal areas:

The branch also has functional responsibility for the Office of Immigration and Multiculturalism; negotiating Labour Market Agreements and the Labour Market Development Agreement; and coordinating labour market adjustment measures and services.


  • Forming and maintaining partnerships to develop and distribute labour market information throughout Newfoundland and Labrador; coordinating a toll-free Labour Market and Career Information Hotline service [1-800-563-6600] and a provincial labour market website [www.LMIworks.nl.ca opens new window]
  • Initiating and supporting the development of labour market policies and initiatives which includes assessing the impacts of new economic developments and changes to policies and programs such as: employment benefits on large-scale projects, socio-economic impact analyses and environmental assessments for new developments
  • Supporting the development of departmental initiatives, such as the establishment of the new Employment Centres
  • Delivering income support and career, employment and youth services programs in 27 locations, via four regional offices, which employ 365 staff
  • Partnering with stakeholders to coordinate the development and management of labour market adjustment measures and services to support displaced workers make a transition to other employment
  • Implementing a strategy to recruit and retain newcomers
  • Implementing the Provincial Nominee Program for newcomers


The Labour Market Development and Client Services Branch delivers services to clients throughout the province, who are: receiving income support; accessing career, employment or labour market information and services; in need of settlement and immigration services.


General public, industry organizations, employers, potential immigrants, expatriates, spouses of newcomers and new recruits (for retention purposes), immigrants here now, temporary immigrants, international students, refugees, asylum seekers, youth, retired workers, income support clients, post secondary students and graduates, marginalized workers, career practitioners, educators, people with disabilities, policy makers, planners, researchers, human resource professionals, economic development staff and community based organizations.


Roxie Wheaton

Assistant Deputy Minister – Regional Operations
Advanced Education and Skills
Telephone: 1-709-729-2320

Dennis Hogan

Assistant Deputy Minister responsible for Labour Market Recruitment (Special Projects)
Advanced Education and Skills
Telephone: 1-709-729-1334
Last Updated:
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