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Employment Services

We are improving client access by enhancing online services and changing programs to serve you better. Please see below for more information on some exciting new initiatives currently underway in the department including:

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Employment and Training Assessment (ETA)

The Department of Advanced Education and Skills (AES) provides a variety of services and supports to assist individuals with reaching their employment goals. Staff is available to help individuals to assess employment needs, access services and supports and to develop Employment Plans to reach employment goals. To assist us in determining the most appropriate supports to meet your needs, the department has developed a simple Employment and Training Assessment (ETA).

Who should complete the ETA?

  • Individuals requiring more individualized employment and training services and supports.
  • Individuals seeking funding to support employment or training; this includes funding for post-secondary education, short-term training, work supports and other employment and training supports.
  • Individuals unsure of the employment and training services or financial supports they may need.

Why complete this assessment?
The information will assist you in accessing services and/or financial supports that best suit your employment and training needs. It will also assist staff in determining your eligibility for services or financial supports and providing you with relevant information.

What type of individual assistance is available?
Depending on your level of need, individual assistance may include:

  • Information services, employment planning or access to financial supports to support employment and training; or
  • Employment counseling to help you with making informed career decisions and addressing challenges to finding and keeping a job.

What information is collected on the assessment?
The assessment collects information on your education, training, work and job search experiences; barriers to employment; and your request for services.

What is the next step after completing the assessment?
After completing the assessment your information and request for services or supports will be reviewed by AES and a staff person will contact you to discuss next steps.

Do I also need to complete an application for Skills Development?
Not at this time, however, if Skills Development is what you need and you are eligible for funding, our staff will contact you to assist you with your Employment Plan application for funding.

How to complete the ETA?

Telephone or In Person

You can complete the ETA by calling 1-800-563-6600 or emailing aes@gov.nl.ca to set up a time that is convenient for you. This provides an opportunity for both you and our staff to work through the process together and answer any questions you may have on the process or services or supports available to you.


Individuals can complete the ETA on-line. You work on the form at your convenience until it’s complete. It’s important that you save your information while completing the ETA. When complete, review and print a copy for yourself before you submit it on-line. Once the form is submitted you will no longer be able to access it from the web.

If you don’t have access to a computer or need assistance in getting set up with the on-line ETA, you may use a computer at one of our Employment Centres.

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Skills Development

If you are unemployed or under-employed and need additional training or skills to help you find employment you may be eligible for Skills Development financial support. To apply for Skills Development, the Department of Advanced Education and Skills (AES) requires you to first complete an Employment and Training Assessment.

The assessment can be completed by telephone, in person or on-line and is used to determine your eligibility for any number of Skills Development training options including: post-secondary training for EI eligible individuals PDF; short term training PDF; Adult Basic Education (ABE); General Educational Development (GED) and Employability Assistance for Persons with Disabilities PDF training supports.

When you complete the assessment, our staff will review your assessment and then follow up with you to discuss your employment and training needs, your eligibility, training options, development of an employment plan and the process to apply for funding.

To allow time to assess your employment and training needs, eligibility and the services and benefits that best meet your needs, an assessment must be completed and submitted to AES at least four weeks prior to the start date of the training program. This is to allow time to initiate and process your request for Skills Development funding.

For training programs commencing in September, an assessment must be completed at least six weeks prior to the start date of the training program. Requests for funding outside those parameters may not be processed.

It is important to note that you must be approved for funding by AES before you begin your training program.

The following will be considered for funding by AES on a continual intake basis:

  • Adult Basic Education
  • Short Term Training (courses or programs that are less than 12 weeks in duration and not student aid eligible)
  • Fee-payer requests from individuals, who as per Section 25 of the EI Act, will only require Part I Employment Insurance Benefits while attending their training program.

Note: Any request for funding under Skills Development must be approved by AES before you begin your training program.

For students who are scheduled to start school in September of any year and seeking funding, you are required to have completed an Employment and Training Assessment and Employment Plan six (6) weeks prior to the start date of training. Requests for funding outside those parameters may not be processed.

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JobsNL Wage Subsidy Program

The JobsNL wage subsidy program provides funding to employers to create new employment opportunities for unemployed or underemployed individuals.

This program was created recently through the combination and enhancement of a number of wage subsidy programs including; NL Works, NL Wage Subsidy, the Graduate Employment Program and the Wage Subsidy for Persons with Disabilities.

For more information on this program, link to the following website JobsNL

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Online Workshops

The Department of Advanced Education and Skills understands the importance of providing alternative service delivery options for individuals who are unable to visit our Employment Centres or prefer to use web based services in the comfort of their own home.

We have a number of employment related workshops available to assist individuals in their career and employment planning process.

There are also a number of workshops available to assist employers with a host of human resource related needs.

Workshops available for Individuals: Workshops available for Employers:

Overview of AES Services and Benefits
Overview for Individuals
Overview for Employers
Overview of Skills Development Employment Benefit

Career Planning Process
Introduction to Career Planning
Occupational Choices
Career Decision Making

Labour Market Information
Introduction to Labour Market Information
How Do I Use LMI
Exploring Job Opportunities

Job Search Process and Methods
Resume and Cover Letter Writing
Job Search Methods
Interview Preparation

Skills Assessment
Personal Assessment
Making Skills Development Choices
Overview of Skills Opportunities

Employment Readiness and Retention
Introduction to Employment Readiness & Retention
Essential Skills
Are You Ready For Work
Attitudes & Skills for Job Maintenance and Advancement

Labour Market Information
Introduction to Labour Market Information
How Do I Use LMI
Exploring Job Opportunities

Note that the courses listed below are available as a bundle. Please click on the Bundle link to access individual courses.

HR Fundamentals Bundle
HR Fundamentals - Labour Relations Standards
HR Fundamentals - Occupational Health and Safety
HR Fundamentals - Introduction to Human Rights

Engaging Gen-Y Bundle
The Who, What, and Why about Gen Y
How Do I Attract and Retain Gen Y
How Do I Talk to my Gen Y Employees
How Do I Motivate my Gen Y Employees
How Do I Manage the Expectations of my Gen Y Employees

Alternative Compensation Solutions Bundle
Flexible Work Arrangements
Seasonal and Contract Workers

Compensation Bundle
Introduction to Total Compensation
Direct Compensation
Indirect Compensation
Intrinsic Benefits & Non-Monetary Rewards
Variable Pay Programs

Day-to-Day Performance Management Bundle
How do I deal with Poor Employee Performance
How do I Deal with Difficult Personalities and Conflict Resolution
How do I Effectively Manage Older Workers
How do I Manage Absenteeism and Sick Leave Abuse
How do I Minimize Employee Turnover

The Hiring Process Bundle
When is the Right Time to Hire
The Interviewing Process
Employee Screening
Hiring Globally
Managing the Onboarding Process
Hiring the Right People

Social Media and Your Business
Introduction to Social Media for Business
Using Social Media to Sell Products and Services
Creating and Managing Your Brand Online
Integrating Social media into your Business
Bridging the Gap with your Customers through Social Media
Tools and Applications for Social Media
Measuring return on Investment of Social Media

Social Media and Your Employees
Managing Social Media Use in the Workplace
Potential Benefits of Allowing Social Media Use in the Workplace
Using Social Media for Recruiting
Using Social Media for Employee Recognition Programs

Employee Succession
Introduction to Employee Succession Planning
Step 1: Profile Your Organization
Step 2: Create Job Profiles
Step 3: Identify and Assess Potential Candidates
Step 4: Create Employee Development and Knowledge Transfer Plans
Step 5: Implement and Evaluate

Business Succession
Introduction to Business Succession Planning
Prepare for Business Succession
Keep it in the Family
Sell to Partners or Employees
Sell to Third Party
Prepare Your Successor
Money Matters
Prepare Your Future

What is Diversity & How Does it Benefit Your Organization?
What are Your Legal Obligations?
How Do You Modify Your Hiring Practices to Support and Achieve Diversity?
How Do You Build A Welcoming Workplace?
How Do You Manage a Diverse Team?
How Do You Promote Inclusion and Celebrate Diversity?

You can complete these online or in a group setting at our Employment Centres. The workshops for individuals can generally be completed within 20-25 minutes.

To access the AES Forms and Workshops users will require the following technical operating system(s): IE 8, Chrome or Firefox. The workshops use Flash which has limited functionality on mobile devices such as Apple Ipads without the use of specialized applications such as Puffin.

For further information about our workshop series or to sign up to complete a workshop at one of our local Employment Centres, call
1-800-563-6600 or email aes@gov.nl.ca.

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