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Frequently Asked Questions

Q: What services have transferred to the Provincial Government?
A: The funding and the staff that support the delivery of Employment Assistance Services (EAS); Skills Development (SD); Labour Market Partnerships (LMP); Job Creation Partnerships (JCP); Self Employment Assistance (SEA); and Wage Subsidies (WS) have transferred to the Department of Advanced Education and Skills.

Q: Where can I access a Program Officer?
A: These staff are located in Advanced Education and Skills offices throughout the Province. Visit the Contact Us page for a list of the physical locations and postal addresses for Advanced Education and Skills offices.

Q: How do I contact the Department of Advanced Education and Skills for information on these programs?
A: There are several ways to communicate with the Department of Advanced Education and Skills. Via the web: www.gov.nl.ca/hrle/lmda
By telephone: 1-800-563-6600 toll free within Newfoundland and Labrador for referral information
In person: Visit the office nearest to you

Q: Where can I get the forms that I need?
A: The most commonly required forms are available for download on this website or from one of our offices.

Q: How do I find out if I am eligible for a program or service?
A: Visit the nearest Employment Assistance Service provider PDF (60 KB) or Advanced Education and Skills office or call 1-800-563-6600.

Q: I applied to Service Canada for assistance before November 2, 2009. Is my application still being considered?
A: You should have received a letter from Service Canada indicating that your application was being transferred to the Province. If you did not receive this letter, please contact your local Advanced Education and Skills office or call 1-800-563-6600.

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